CYCCB is led by a volunteer Board of Directors composed of members elected by CYC Certified Practitioners or appointed by the Board to represent key partnering organizations. Board terms are for 3 years or run concurrently with partnering organization leadership roles. Leadership and management is provided by officers elected by the Board who compose the Executive Committee. This includes: President, 1st & 2nd Vice President(s), Secretary, Treasurer, and past presidents.
Current CYCCB Board of Directors
Jean Carpenter-Williams, MS, CYC-P
Director of Training Development
National Resource Center for Youth Services
University of Oklahoma
Chair, Marketing Committee
Jean is the director of training development at The University of Oklahoma Outreach National Resource Center for Youth Services. She has worked extensively with programs across the country on improving the culture of care, understanding trauma informed care, and supporting the development of professional youth workers.
Jean has co-authored several training curricula including: The Residential Child and Youth Care Professional Certification Course, Managing Aggressive Behavior, Youth Thrive™, Protective and Promotive Factors for Healthy Development, and is the managing editor for The Journal of Child and Youth Care Work.
She serves as a delegate-at-large for the Association for Child and Youth Care Practice (ACYCP) and is on the CYCCB Board of Directors, national organizations dedicated to professionalizing youth work. Jean has a master degree from the University of Wisconsin-La Crosse.
Cindy Carraway-Wilson, MA, CYC-P
Director of Training
CYCCB Treasurer & 2nd Vice President
Senior Portfolio Assessor
Cindy Carraway-Wilson has over 20 years of experience in the child, youth and family services field. She has extensive experience in program evaluation and outcome measurement, and trains on a variety of topics such as positive youth development, youth participation and asset building, and GLBTQ topics.
Before coming to Youth Catalytics, she worked as a counselor and mental health therapist in Pennsylvania and at Kids in Crisis in Greenwich, CT. She is a member of the training cadre for the Innovation Center for Community and Youth Development and a certified trainer from the Academy for Educational Development. She is trains for SMARTsource and the Academy for Competent Youth Work.
She has a master’s degree in psychology from Duquesne University. She lives in Maine with her husband and two Alaskan huskies.
Pamela Clark, MSW, LSW, CYC-P
Independent Consultant & Trainer
Mrs. Clark is an independent consultant and trainer specializing in juvenile justice, youth and leadership development, and non-profit administration and governance. She is a member of the National Association of Social Workers (NASW), the National Partnership for Juvenile Services (NPJS) and the Association for Child and Youth Care Practice, Inc. (ACYCP).
Frank Eckles, BA, CYC-P
Academy for Competent Youth Work
College Station, Texas
CYCCB Past President
CYCCB Office Administrator
Frank splits his time between his role as Board Member of the international Child and Youth Care Certification Board and facilitating growth for the hundreds of CYCs who engage in learning programs offered by the Academy for Competent Youth Work. Frank is the Academy’s Executive Director, author of the Child and Youth Care: Foundations Course, and co-author of the Youth Thrive: Protective and Promotive Factors for Healthy Development and Well-Being training. Frank is also the Executive Director of the CYC Certification Institute.
Frank serves on the boards of the Association for Child and Youth Care Practice (2nd Vice President) and the Texas Youth and Child Care Worker Association (Treasurer). He is a frequent speaker at conferences, facilitates challenge course adventure activities, and thoroughly enjoys being in the world as a professional Child and Youth Care Practitioner.
James Freeman, MA, CYC-P
Casa Pacifica Centers for Children & Families
CYCCB Immediate Past President
Chair, Nominating Committee
James Freeman has worked with marginalized children and families for over 25 years in a variety of practice settings in direct care and supervisory roles. He serves as Training Director at Casa Pacifica Centers for Children and Families and is Editor for the International Child and Youth Care Network (www.cyc-net.org).
Deborah Getz, Ph.D., CYC-P
Clinical Assistant Professor Department of Applied Health Science
Indiana University School of Public Health-Bloomington
Dr. Getz is committed to supporting the professionalization of youth work in the U.S. She led the development of the IU APHS major and minor in youth development, actively engages in efforts to support national certification through the Child and Youth Care Certification Board, and works to support awareness of issues critical to protecting child safety.
Deb has engaged in curriculum development, design, delivery, and evaluation on a wide variety of topics in youth development, child protection, personal financial education, and community engagement. She is particularly passionate about educating youth workers and the public about child exploitation and human trafficking prevention and identification.
Mark is a permanent faculty member with the University of the Fraser Valley in British Columbia, Canada. He is the chair of the education day committee for the CYC Educational Accreditation Board (CYCEAB) in Canada and a site surveyor. He brings strong collegial relationships with many colleagues in other post‐secondary institutions across Canada and offers help to institutions across Canada to follow Frazier Valley by having a process to ready all CYC graduates in Canada for certification. He has a passion to grow certification and professional regulation in British Columbia and across Canada
Julia Margetiak, MS, CYC-P
Manager, System Access, Intake and Health Information
Peel Children’s Centre
Chair, Certification Process Committee
Julia Margetiak has worked in the field of Child and Youth Care for 24 years, has been a member of the Ontario Association of Child and Youth Care (OACYC) for the past 19 years, served on the OACYC Board of Directors for the past 6 years and the last 4 years as the Treasurer. She attained her Professional Certification as a Child and Youth Care Practitioner in 2014 and joined the Board of Directors for CYCCB that same year. She has her Master of Science degree in Child and Youth Care Administration from Nova Southeastern University, Fort Lauderdale, Florida, Bachelor Degree in Child and Youth Care from Ryerson University and Child and Youth Worker diploma from Humber College. Throughout her career she has worked with children, youth and their families in the education system, child welfare, developmental services and children’s mental health. Julia is currently a Manager of System Access, Intake and Health Information at Peel Children’s Centre, an accredited child and youth mental health organization. Her interest in being on the CYCCB Board include seeing CYCs become regulated as a profession in Ontario, Canada and use of professional certification through CYCCB as part of the move towards regulation.
Heather Modlin, Ph.D. (cand), CYC-P
St. John’s, Newfoundland & Labrador
Heather Modlin has worked with young people in residential care for 30 years. She is currently Provincial Director of Key Assets Newfoundland and Labrador. Heather is a former President of the Council of Canadian Child and Youth Care Associations, an active member and former President of the Child and Youth Care Association of Newfoundland and Labrador, a founding Board Member of the Child and Youth Care Educational Accreditation Board of Canada, a Board Member of the Child and Youth Care Certification Board and the International Child and Youth Care Network. Heather has an MSc in Child and Youth Care Administration from Nova Southeastern University and is a PhD candidate and sessional instructor in Child and Youth Care at the University of Victoria.
Jeff Reid, M.Ed., CYC-P
Faculty, Child & Youth Care
Nova Scotia Community College
Truro, Nova Scotia
Chair, Advisory Committee
Jeff Reid is faculty with the Child and Youth Care Program in the school of Health and Human Services at Nova Scotia Community College, Truro Campus, and does independent contract work as a Guardian Ad Litem for youth in Nova Scotia. Along with being the President of the Nova Scotia Child and Youth Care Workers Association, he is also President of the Council of Canadian Child and Youth Care Associations.
Jeff holds current CYC certifications through both the Alberta Child and Youth Care Certification process and the Child and Youth Care Certification Board. Prior to taking a teaching position, he had been working with children, youth, and families in a variety of settings for 35 years.
Jody Rhodes, MS, CYC-P
Neu-Life Community Development
President, Association for Child & Youth Care Practice
Jody Rhodes has been the Director of Neu-Life Community Development since 2003. She holds a master’s degree in Administrative Leadership (2000) and a bachelor’s degree in Education (1997), both from University of Wisconsin-Milwaukee. She has over seventeen years of experience working with at-risk youth and families and program development experience. She currently oversees three after school and summer program sites.
Jody serves on the Board of Directors for the Wisconsin Association of Child and Youth Care Professionals (WACYCP), the Association of Child and Youth Care Practice (ACYCP) and CYCCB. She has extensive experience in youth development programming, best practices, fund and staff development.
Sister Madeleine Rybicki, CSFN, MA, CYC-P
Independent Consultant and Trainer
CYCCB Past 1st Vice President
Senior Portfolio Assessor
Sister Madeleine is a national and international trainer and consultant. She has a BS degree in Education from Duquesne University and a MA in Child Development and Child Care from the University of Pittsburgh where she received the Special Department Alumni Award in 2008. Sister is a member of the religious congregation of the Sisters of the Holy Family of Nazareth.
Sister Madeleine is currently conducting contract training for the Institute of Human Services (pre-service and on-going training for foster parents; core training for Social Workers) and the University of Pittsburgh School of Social Work. She visits Viet Nam yearly to teach English classes for Catholic students.
Sister Madeleine has been a dedicated advocate working for children and families for over 40 years. Her experience as a teacher, child and youth care practitioner, Director of Residential Services at Holy Family Institute in Pittsburgh, Founder and Director of the Parmadale Institute in Parma Ohio, and Director of Training at Holy Family Institute has given her a culturally rich and diverse background in working with mentally challenged youth. Training is her passion.
She is a member of the following boards: Association of Child and Youth Care Practitioners; Child and Youth Care Certification Board; National Staff Development and Training Association; and Ohio Association of Child and Youth Care Professionals. She has presented at numerous conferences and done training in many states in the US and internationally in Australia, Belgium, Germany, the Philippines, South Africa, Newfoundland and Canada. Her new skills as a certified Olweus Bullying Prevention Trainer came after winning a two-year scholarship to attend the training.
In her spare time Sister loves sports, biking, golf, backpacking, and photography. Most importantly, she is a dedicated fan of the Cleveland Indians, the Browns and Cavaliers.
Donna Wilson, CYC-P
Shelter Youth Care Worker
Chair, Website Development Committee
Donna has been a Youth Care Worker at Lad Lake Inc. for 26 years. All of her work has been in direct care, first in recreation, then in residential and currently in shelter care. She enjoys teaching swimming and water aerobics at her local clubs and has been doing so for 34 years. Early in her career she dabbled with other jobs including clerical, light industrial, and bartending. Donna has been working with youth for 40 years (counting her babysitting years) and working with people coping with trauma for 30 years. Donna attended some college, leaving to support her military husband and start a family. She is divorced with a wonderful son, Chris, who will reach 30 years soon. She always hoped to finish college, and may someday.
Donna is passionate about youth care and CYCCB certification. She was introduced to certification through the NACP pilot project in 2007 and was the first and only person certified at her job for 9 years after.
She feels that youth care workers need to be more proactive and start advocating for themselves and others. “We are professionals, and as professionals, we need to stand together, get certified, and get paid what we are worth.” Because of this, Donna looked into supporting the certification by becoming a board member.
She spends her vacation time supporting her local youth associations, Wisconsin Association of Child and Youth Care Professionals (50 years strong), and Association for Child & Youth Care Practice, (40 years old and founders of the CYCCB certification).
Shawn Wood MSW, RSW, CYC-P
Nova Scotia Child and Youth Care Workers Association
Dartmouth, Nova Scotia
James Zarate, CYC-P
Director of Education
Big Brothers Big Sisters Metro Milwaukee
James Zarate has worked in youth care since 2011. Beginning in direct care as a Youth Counselor at a residential care center in Wisconsin, James has progressed into leadership roles including management of two residential care living units.
He is currently the Director of Education with the mentoring agency, Big Brothers Big Sisters of Metro Milwaukee. He oversees two school-based mentoring programs that help primary, secondary, and post-secondary students facing adversity build lasting relationships with mentors.
He is currently working towards his MS in Organizational Leadership and Administration from Concordia University of Wisconsin. The focus of his graduate project is on Trauma Informed Care in public policy.
He was captain of the wrestling team in college and has spent time coaching high school wrestling. He enjoys staying active and spending time with his family. Other interests include chess, meditation, sciences, and cooking.
Debbie Zwicky, CYC-P
Director of Quality Assurance & Program Development
CYCCB Past Board Secretary
Senior Portfolio Assessor
The path of CYCCB’s evolution is documented in annual reports made to the ACYCP Board at their annual membership meeting. Links to these documents are provided below.
The Advisory Committee is chaired by the current CYCCB president. It is composed of advisors nominated by CYCCB Board members who are invited to participate by a vote of the Board. Members are encouraged to participate in all CYCCB Board and Executive Committee meetings and are invited to attend face-to-face meetings of CYCCB leadership held to conduct strategic planning or other development work.
Periodically, the president asks the committee to make recommendations to the Board regarding important topics under consideration. People join this committee through a nomination by any Board member that is then approved by the full CYCCB Board.
The Child and Youth Care Certification Board partners with a select group of organizations to promote certification and higher standards of practice across the United States and Canada.
Partners listed below have entered into a formal agreement with CYCCB to offer exam proctoring and support for certification in their respective regional areas. All participate in the CYCCB revenue sharing program whereby part of the certification fees collected internationally by CYCCB revert back to the state/provincial partners.
Practitioners previously certified in Ohio (OACYCP), Indiana (YouthPro), and Wisconsin (WACYCP) qualify for special reciprocity when converting their certifications into the CYCCB system. Contact the CYC Office for more information.
Child and Youth Care Association of Newfoundland and Labrador
Child and Youth Care Worker Certification Institute
Indiana Youth Services Association
National Safe Place Network
Nova Scotia Child and Youth Care Workers Association
Ohio Association of Child and Youth Care Professionals
Ontario Association of Child and Youth Care
Wisconsin Association of Child and Youth Care Professionals
Child & Youth Care Association of Alberta
CYCCB acknowledges the certification model of the Child and Youth Care Association of Alberta (CYCAA) as an impressive body of work and, in an effort to collaborate and support portability of child and youth care credentials from and to the province of Alberta, offers an accommodation for those with current and good standing certification with CYCAA.
With proof of full certification by the CYCAA, practitioners may apply for CYCCB certification by completing the CYC-P application (including documentation of training hours and support of code of ethics) and portfolio. These practitioners are exempt from taking the exam, submitting peer references, or a supervisor assessment. CYCCB encourages CYCAA to continue further research and validation on their model.
This accommodation and reciprocity may be discontinued if changes are made by CYCAA that are inconsistent with the competencies, ethics, and values of CYCCB.
Practitioners previously certified by the following associations are covered by reciprocity agreements between CYCCB and the state organization. The state-level certifications have been replaced by the CYCCB certification program. Contact the CYC Office if you are seeking to convert your existing state-issued certification to the International CYCCB certification.
CYCCB is a 501c6 tax-exempt organization registered in the state of Ohio. It began offering certification services March, 2008. CYCCB was organized by the Association for Child and Youth Care Practice (ACYCP) to implement the CYC-P Professional Certification Program developed by the North American Certification Project (NACP).
CYCCB is licensed to implement the CYC-P Level certification program owned by the Association for Child and Youth Care Practice and the CYC Entry and CYC-A Associate Level certification programs owned by the CYC Certification Institute.
It is governed by Bylaws enacted by the Board and CYC certified practitioners. Board Policies and Certification Policies clarify and operationalize important organizational values and standards of practice.
CYCCB Bylaws were originally written as part of the work completed by the North American Certification Project (NACP). The Bylaws have been amended as the organization has grown.
Conflict of Interest Policy
Any employee, director, officer or other person having a fiduciary relationship with the Child and Youth Care Certification Board, Inc. (hereafter called the CYC Certification Board) who is or may be interested, directly or indirectly, in any contract or other transaction involving or in any manner relating to the CYC Certification Board or its operations, shall fully disclose to the Board of Directors any such interest. The Board of Directors, upon such disclosure, may take such action as it deems appropriate.
CYC Certification Board of Directors or committee members who are employed by an agency that is engaged in business under consideration will abstain from voting on such business.
All consultants employed to fulfill contract agreements shall work only under written contracts between the CYC Certification Board and the individual. These contracts shall be negotiated, supervised and compensated under the direction of the CYC Certification Board’s President or Executive Director with the approval of the Board of Directors.
Employees may not supervise a member of his/her immediate family, a significant other, or someone with whom they share a domicile. In addition, all employees and consultants are required to report to the Executive Director and/or President of the Board any significant relationship between a supervisor and anyone within their chain of supervision. The President of the Board of Directors shall review the matter to determine if action is necessary.
All contractors must comply with the CYC Certification Board‘s Conflict of Interest Policy.
Appealing Certification Decisions
All practitioners submitting applications for CYC Certification have the right to appeal certification decisions made during the processing of an application. The CYC Office receives and processes applications. Policies in place at the time of processing are applied to each application. CYCCB seeks to operate a certification system that is equitable and fairly administered to all practitioners.
Most application processing decisions are made by the Office staff based on policies set by the CYCCB Board. Although the Office staff have some latitude in interpreting how to apply an existing policy, most policies require little interpretation. When questions arise relating to how a policy applies to a specific application, the questions are typically communicated to the CYCCB Board for interpretation and clarification.
Appeals for redress are made directly to the CYCCB Board President. The appeal must state the issue for which redress is requested and the specific solution desired. The President and the Board will investigate the issue and respond to the request within 30 days.
NOTE: An appeal should not be made to the President until after the CYC Office has had the opportunity to address the issue and has clearly stated an opinion on what is being rejected and the basis of the rejection.
Criminal History Reporting
CYC Certified Practitioners maintain high standards of practice and do not have criminal history that denies them opportunity to work with children, youth, or families in the state or province where (s)he lives and/or works. CYC Certified Practitioners are required to notify the CYC Office of any criminal history or changes in criminal history that would cause the practitioner to be denied employment working with children, youth or families in the state or province where (s)he lives and/or works.
Practitioners sign a statement to this effect during the application process. Each year during the renewal process, practitioners update this information and reaffirm compliance with the policy. Practitioners are required to notify CYCCB of changes in their criminal history status within 30 days of the change.
Practitioners are ethically bound to report other practitioners if they have knowledge that the practitioner is CYC certified and is denied employment working with children, youth or families in the state or province where (s)he works. Failure to abide by this requirement is grounds for termination of certification.
Reports are made by letter or email to the CYC Office. Reports must be in written form and must be dated.
In cases where questionable criminal history is reported to CYCCB, on an application, during a renewal, by a third party who has this knowledge, or by other means, the immediate response of the office is to notify the practitioner that their certification has been SUSPENDED pending investigation and Board action. An investigation is then initiated as per the directions of the President and Board, a discussion held at the next scheduled board meeting, and a determination made as to further action. If the information reported is not found to have merit, the certification will be reinstated. If the criminal history is confirmed and it causes the practitioner to no longer be able to work with children, youth, and families in the jurisdiction where the practitioner works, the certification will be TERMINATED. The Board retains the right to take additional action or to specify conditions upon which the certification will be REINSTATED.
Reporting Ethics and Practice Violations
CYC Certified Practitioners who engage in a pattern of unethical, dangerous or unprofessional behavior should be reported to the CYC Office. Any practitioner who has knowledge relating to a pattern of unethical, dangerous, or unprofessional behavior has the ethical and moral responsibility to take action to remedy the situation and limit the possibility of harm to children, youth or family members receiving services. This is a fundamental professional responsibility of all CYC Certified Practitioners.
In cases where a pattern of unethical, dangerous or unprofessional behavior is reported to the CYC Office, the CYC Office will notify the CYCCB President and Board. An investigation is then initiated as per the directions of the President and Board, a discussion held at the next scheduled board meeting, and a determination made as to further action, depending on the facts determined. If the information reported is not found to have merit, no action will be taken. If the pattern of unethical, dangerous or unprofessional behavior is confirmed and is judged to be of adequate concern, the President and Board will take action up to and including TERMINATION of certification. The Board retains the right to take additional action or to specify conditions upon which the certification will be REINSTATED.
Colleague References and Supervisor Assessment Processing
Colleague References, Supervisor References, and Supervisor Assessments are submitted to the Office separately from the application form. The applicant gives the forms to the appropriate person, and signs off allowing them to return the forms without the applicant viewing them. The forms clearly indicate that CYCCB will not share the information submitted with the applicant. This is to encourage people submitting the forms to complete them truthfully. On the Colleague Reference, Supervisor Reference, and Supervisor Assessment forms, boxes are provided for the person completing the form to indicate whether or not they are recommending the applicant for certification.
If a Reference or Supervisor Assessment is submitted that does not recommend the applicant for certification, the CYC Office notifies the applicant that they need to submit an addition reference(s) or assessment. The name of the person who has not recommended certification is not shared with the applicant.
A total of four Colleague References may be submitted with any application. Two references recommending certification are required.
A total of two Supervisor Assessments or Supervisor References may be submitted with any application. One assessment or reference recommending certification is required.
This additional documentation will be considered by the application review team. Applications receiving negative recommendations will be reviewed by the CYCCB Board before being approved.
Requesting Testing Accommodation
CYCCB offers testing in compliance with the Americans with Disabilities Act (ADA). Practitioners who qualify for accommodations under ADA are granted special testing conditions. Accommodations are only granted by the CYCCB Board.
To apply for a testing session accommodation, a practitioner sends a written request for accommodation by mail, fax, or email to the CYC Office. The request includes: a) the name and contact information (email and postal address) of the practitioner making the request b) date when testing is expected; c) description of why the accommodation is necessary; and d) description of the specific accommodation requested. The practitioner also submits acceptable documentation that confirms the need for accommodation.
When the CYC Office has received all of the information and documentation described above, they submit the information to the CYCCB Board for action. The CYCCB Board reviews the request and makes recommendations for how to respond. The CYC Office then takes action to implement the response specified by the CYCCB Board.
It is recommended that up to 3 weeks be allowed for this process to be completed.
Certification File Status
When a practitioner submits a certification application, a file is created. All documentation relating to that person is kept in that file. Certification files are maintained in the CYC Office and remain open until closed. Files are placed on INACTIVE STATUS if an application is not completed within a 6 month time period or if a practitioner fails to renew a certificate for longer than a 2 year period. Notices are sent to the practitioner when a file is placed on INACTIVE STATUS. Files can be re-activated by contacting the office and requesting that the file be re-activated or by simply taking action to renew the certificate or complete the application process (which automatically re-activates the file).
If a practitioner submits an application, a file is created. The opening of the file documents that the application process has been initiated. If a practitioner fails to complete the application process, the file is placed on INACTIVE STATUS after 6 months of inactivity. The file can be re-activated at a later date.
If a practitioners tests but does not submit an application, no file is created. Once the 6 month to 1 year time period following testing lapses, an application cannot be submitted. The practitioner must retest before submitting an application.
INACTIVE STATUS means that the CYC Office considers the file closed. Notices for application follow up or renewal will no longer be sent.